Pelindungan Konsumen Transaksi Elektronik: Kerangka Konseptual dalam Perspektif Perbandingan ASEAN

Hendra Setiawan; Teguh Purnomo; Galih Suryadi

Consumer Protection in Electronic Transactions: A Conceptual Framework from an ASEAN Comparative Perspective

Authors

Hendra Setiawan Khatulistiwa Institute of Science and Technology
Teguh Purnomo Eastern Archipelago University
Galih Suryadi Example Research and Innovation Agency

Keywords:

Consumer Protection in Electronic Transactions, Law and public policy, Indonesia

Abstract

This study examines Consumer Protection in Electronic Transactions from an ASEAN Comparative Perspective through A Conceptual Framework. Data were collected from primary and secondary sources and analyzed systematically. The results show significant opportunities for improvement as well as implementation challenges that need to be anticipated. The findings offer practical recommendations for practitioners and researchers in law and public policy.